Zeba Refund & Cancellation Policy
Last updated on: 9 Jul 2026
1. Overview
Zeba is operated by Entrench Web Solutions Pvt Ltd. Purchases made through our website are subject to the applicable checkout, billing, tax, and refund terms presented at the time of purchase.
2. Refunds
Unless required by applicable law, transactions are generally non-refundable and non-exchangeable. Where a statutory right applies, or where a refund is approved under the applicable billing terms, the refund will be returned to the original payment method.
3. Requesting a Refund
If you would like to request a refund, please use the billing or subscription management links provided in your purchase emails. You may also contact us at hello@zeba.pro and we will help direct your request.
4. Timing and Eligibility
Refund eligibility, timing, and review are determined by the applicable billing terms and any mandatory consumer protection laws that apply to your transaction. If a refund is approved, it is generally processed back to the original payment method.
5. Cancellations
You can cancel your subscription at any time to stop future renewals. If your transaction is not eligible for a refund, your cancellation will take effect at the end of your current billing period and you will continue to have access until that period ends.
6. Technical Issues or Product Defects
If you experience a persistent technical issue or believe the product is materially not as described, please contact us first so we can try to resolve it. If the issue cannot be resolved, the matter may be reviewed in accordance with the applicable billing terms and law.
7. Billing Terms
This page is provided for convenience only. Your purchase is also subject to the applicable checkout, billing, and refund terms, together with any mandatory consumer rights that apply to your transaction.
8. Contact Us
If you have any questions about your refund or cancellation policy, please contact us at hello@zeba.pro.
Client stories
What our clients say about us
Teams across India use Zeba to simplify attendance, payroll, and everyday HR - here’s what that looks like in practice.
“Implementing Zeba cut our manual work in half. From tracking attendance to running payroll, everything is automated now. It’s been a massive time-saver for our team.”
Raman
Founder, Kestrel Analytics
“The self-service portal is great because employees can manage their own data, which takes a lot of work off HR's plate. Check-in and check-out are incredibly easy.”
Nitin Kumar
HR Manager, Varma Constructions Pvt Ltd
“Managing records, leaves, and reviews used to be a headache. Zeba gave us one place to handle it all, and the reporting features actually make sense.”
Amit Roy
Educational Consultant, K2Y India
“Payroll used to take us two full days every month. With Zeba it’s done in hours, and compliance feels far less stressful for a growing Indian team.”
Priya Sharma
Operations Head, The Energy Company
“Our field staff clock in with location tracking, and managers finally trust the attendance data. Support helped us go live without disrupting the week.”
Sandeep Mehta
Director, Sundaram Power Systems
“We switched from spreadsheets and never looked back. Leave approvals, shifts, and payslips are all in one flow - our HR team finally has time for people, not paperwork.”
Ananya Iyer
People Partner, Lumora Retail